Shopping Information
Below are some of are common questions about orders
1. Do You Ship Internationally?
Yes, TheraPosture ships worldwide. Shipping times and costs depend on your location, and you’ll see the exact rates during checkout.
2. Why won't my payment go through?
This may happen if your billing details don’t match your payment method or if there are insufficient funds. Please try again with the correct details, use a different payment method, or reach out to us for support.
3. How Long Will It Take To Get My Package?
Orders are processed within 1–2 business days. Delivery usually takes 7–12 business days, depending on your region. A tracking number will be provided once your order is shipped.
4. What Shipping Methods Are Available?
We partner with reliable courier services to ensure your order arrives safely and on time. Standard and expedited shipping options are available based on your location.
Payment Information
Below are some common questions about shipping, returns, and exchanges
1. What Payment Methods Are Accepted?
We accept all major credit and debit cards, PayPal, and other secure online payment gateways supported in your region.
2. Is Buying On-Line Safe?
Yes. TheraPosture uses SSL encryption and trusted payment providers to make sure your personal details are always secure.
Orders and Returns
If you have an issue or question that requires immediate assistance
1. How do I place an Order?
Browse our TheraPosture collection, choose your product, and click “Add to Cart.” Follow the checkout steps to complete your purchase.
2. How Can I Cancel Or Change My Order?
If your order hasn’t shipped yet, contact us immediately at admin@thera-posture.com. Once shipped, orders cannot be changed, but you can request a return under our policy.
3. Do I need an account to place an order?
No, you can checkout as a guest. However, creating a TheraPosture account makes it easier to track orders and unlocks access to exclusive offers.
4. How Do I Track My Order?
When your order ships, you’ll receive an email with a tracking link so you can monitor delivery progress.
5. Who should I to contact if I have any queries?
You can always reach our customer support team at admin@thera-posture.com, and we’ll gladly help.
6. How Can I Return a Product?
TheraPosture offers a 15-day risk-free return policy. If you’re not satisfied, simply contact us and we’ll guide you through the return process.